Job Title: Residential Direct Sales Representative
Location: Elkton /Havre de Grace, MD
Status: Fulltime, Hourly + Commission
Reports to: Sales Manager
The Internet is now the heartbeat of our home, but too often internet service is frustrating and unreliable. ThinkBig Networks was created to offer 100% fiber-optic fast internet, transparent pricing, and attentive customer service to deliver a Smarter internet experience. As part of the rapidly growing ThinkBig Networks team, your contributions will directly affect our success. Your work matters here.
We are looking for friendly, self-driven, honest, and caring sales representatives to help us bring Thinkbig Network’s fast, smart internet service to community members within Maryland.
Position Description:
We are looking for friendly, self-driven, honest, and caring sales representatives to help us bring ThinkBig Network’s fast, smart internet service to the communities of Havre de Grace and Elkton.
The Direct Sales Representative is a hands-on, in the field role which allows you to meet and delight customers face to face within your assigned area. With our in-house training, shadowing, and mentoring program you will become our local expert on fiber-optic internet and Wi-Fi broadband services with the primary objective to drive adoption of ThinkBig Networks broadband internet service.
Delivering exceptional customer satisfaction is an important component of this role. You will introduce our company, educate consumers, and drive sales in your area while being direct, caring, honest, and transparent.
Essential Duties and Responsibilities:
QUALIFICATIONS:
- Ability to work flexible hours, including evenings, weekends, and some holidays occasionally
- Ability to operate a personal computer and wireless equipment
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
ThinkBig Networks is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Location: Elkton /Havre de Grace, MD
Status: Fulltime, Hourly + Commission
Reports to: Sales Manager
The Internet is now the heartbeat of our home, but too often internet service is frustrating and unreliable. ThinkBig Networks was created to offer 100% fiber-optic fast internet, transparent pricing, and attentive customer service to deliver a Smarter internet experience. As part of the rapidly growing ThinkBig Networks team, your contributions will directly affect our success. Your work matters here.
We are looking for friendly, self-driven, honest, and caring sales representatives to help us bring Thinkbig Network’s fast, smart internet service to community members within Maryland.
Position Description:
We are looking for friendly, self-driven, honest, and caring sales representatives to help us bring ThinkBig Network’s fast, smart internet service to the communities of Havre de Grace and Elkton.
The Direct Sales Representative is a hands-on, in the field role which allows you to meet and delight customers face to face within your assigned area. With our in-house training, shadowing, and mentoring program you will become our local expert on fiber-optic internet and Wi-Fi broadband services with the primary objective to drive adoption of ThinkBig Networks broadband internet service.
Delivering exceptional customer satisfaction is an important component of this role. You will introduce our company, educate consumers, and drive sales in your area while being direct, caring, honest, and transparent.
Essential Duties and Responsibilities:
- Establish ThinkBig Networks as the provider/partner of choice for broadband services.
- Meet or exceed market penetration objectives.
- Work face to face with customers at their residence or at community events to go through the sales qualifying process.
- Follow a successful person to person sales pitch with the goal of closing the sale and registering the order within our internal systems.
- Explain the difference between ThinkBig Networks and the competition.
- Follow up with customers that have activated to ensure their satisfaction and gain insight and feedback to be shared with Director of Sales.
- Maintain acceptable results within company goals.
- Be proactive as it relates to following up on leads.
- Monitor competition in your area to identify risk, issues, and opportunities.
- Participate in community marketing events on a regular basis to drive awareness of ThinkBig Networks, increase customer penetration rates and grow customer base.
QUALIFICATIONS:
- Must be a self-starter who can work independently and work well within a group
- Must have energetic, friendly, and collaborative demeanor
- Have a successful sales background, preferably in outside sales
- Telecommunications experience is highly desirable
- Understanding of sales and sales process management
- Strong presentation skills and professional demeanor
- Exceptional multitasking skills
- Track record of meeting or exceeding sales goals
- Strong communication, negotiating and interpersonal skills
- Ability to overcome obstacles
- Ability to clear a driver's license check, background check and drug test
- Door knocking experience is preferred
- High school diploma or equivalent required
- Must be at least 21 years of age and have reliable transportation
- The successful candidate will be able to perform the following with or without reasonable accommodations:
- Ability to work flexible hours, including evenings, weekends, and some holidays occasionally
- Ability to operate a personal computer and wireless equipment
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
ThinkBig Networks is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
